Privacy Policy

We collect the following information:

• Email address, provided by you when you create an account.
• Location data, provided by you when selecting destinations for route calculation. This data is transmitted to a third-party mapping and directions API for the sole purpose of generating your route and is not retained by us following completion of that calculation.
• We do not collect your name, phone number, contacts, or media files, and we do not sell your email address or location data to third parties for marketing or advertising purposes.

The information we collect is used to:

• Create and maintain your Application account.
• Authenticate your login and secure your account.
• Calculate the requested route by transmitting your selected locations to our third-party mapping and directions provider.
• Send you service-related communications, such as route or account notifications.

To enable its features, the Application may request access to certain device functionalities:

• Location Access: To identify the User's current position and the destinations selected, and to transmit that data to the third-party mapping and directions API for route calculation.
• Notifications (Optional): To alert the User to route or account updates, where enabled.

All permissions are optional and can be revoked at any time through device settings. All processing of such data occurs locally on the device. The Company does not access or store this data.

The limited technical information we collect is used to:

• Facilitate and maintain the core functionality of the Application.
• Diagnose and resolve technical issues, crashes, or performance problems.
• Analyze anonymous usage patterns to improve user experience.
• Comply with legal obligations and safeguard against fraud or security threats.

Where limited technical data is processed, it is used for the following purposes:

• Service delivery and support: To respond to technical inquiries, provide troubleshooting assistance, and address Application errors.
• Security and fraud prevention: To detect, prevent, and investigate security threats, misuse, or abuse of the Application.
• Legal compliance: To meet applicable legal obligations and enforce our Terms of Use.
• Application improvement: To understand aggregate usage patterns and improve Application features and stability.

• Performance of contract: Providing the Application and its features, managing in-app purchases, and supporting User-requested functionality.
• Legitimate interests: Ensuring Application security, improving performance, and maintaining platform integrity through anonymized analytics.
• Legal obligations: Retaining records as required by applicable tax, accounting, and regulatory laws.
• Consent: Where required for optional analytics or region-specific rights. Consent may be withdrawn at any time as described below.

We share location data with a third-party mapping and directions API provider solely to calculate the route you request. This provider processes such data under its own privacy policy and terms, which we encourage you to review. We do not otherwise sell or share your email address or location data with third parties for their own marketing purposes.

1. No Sale of Personal Data - We do not sell, trade, or transfer personal information to unrelated third parties for marketing or advertising purposes.
2. While the Application itself does not collect personal information, certain third-party platforms may collect limited technical data when you download or purchase the Application. These may include:
   • Apple App Store
   • Google Play Store
   Such services operate under their own privacy policies, and the Company does not control their data practices.
3. We May Share Information With-
   • Service providers: In limited circumstances, we may engage trusted third-party service providers to support specific Application features, such as payment processing for in-app subscriptions. These providers process data only as necessary to provide the requested functionality and are contractually obligated to protect user information.
   • Affiliate Companies: In connection with mergers, acquisitions, restructurings, or asset transfers, subject to the protections described in this Policy.
   • Legal compliance and safety: Where required by law, court order, or to protect the rights, property, safety, or security of the Company, Users, or the public.
4. International Data Transfers and Storage-
   • EEA/UK transfers: Where any data is transferred outside the EEA or UK, appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are implemented. If storage locations materially change, this Policy will be updated accordingly.

Location and stop data entered for route calculation is transmitted to our third-party mapping and directions provider and is used solely to generate the requested route. We do not retain a history of your trips or destinations on our servers following completion of the calculation. Your email address is retained for the duration of your account, as described under Data Retention below.

• Cookies are used to operate the Application, improve user experience, analyze traffic, and enhance security. The Application and its underlying services may use cookies or similar technologies, including mobile device identifiers and local storage, to maintain your usage session and improve app performance.
• Google Analytics may be used to understand service usage patterns on the Application or related pages. Users can opt out via Google's tools. Additional information about Google's processing is available in Google's publicly available materials.

Your email address is stored on our servers for the purpose of maintaining your account. Location and trip data is not stored by us; it is used transiently to calculate your route and is not retained following that calculation.

Location data submitted for route calculation is not retained following completion of the calculation. Your email address is retained for as long as your account remains active, and will be deleted within seven (7) days of a verified account deletion request, subject to any retention required by applicable law.

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Alteration
• Disclosure
• Destruction

We have designed the Application to minimize data collection and maximize user privacy. Because the Application does not collect or store user data on company servers, the risk of data exposure from our systems is significantly reduced. Users are responsible for securing their own devices and managing their locally stored content. While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission is 100% secure.

Payments are processed by third-party providers; payment credentials entered with those providers are not accessed by us. By making an in-app purchase through our App, you acknowledge and agree that all sales are final. We do not offer refunds or cancellations after purchase, except as required by applicable consumer protection laws.

All subscription plans and pricing are presented clearly within the App prior to purchase. Please review the plan details carefully before confirming your purchase.

For any concerns or support related to your purchase, you may contact us at legal.hyperlinkinfosystem@gmail.com, but please note that refunds will only be issued if mandated by law.

Before you complete a purchase, we clearly display price, recurring periods, and billing intervals.

Depending on jurisdiction, the following rights may apply:

• Access, rectification, and erasure: Request copies, corrections, or deletion of personal information.
• Restriction and objection: Request processing restrictions or object to certain processing, including where based on legitimate interests.
• Data portability: Request portable copies in a machine-readable format where applicable.
• Consent withdrawal: Where processing is based on consent (e.g., certain cookies/analytics), consent may be withdrawn at any time via settings or by contacting us; this does not affect the lawfulness of prior processing.
• Marketing opt-out: Unsubscribe from marketing communications at any time. Service and transactional messages may still be sent.

• Controller: The entity managing the Services acts as the controller for personal data processed as described.
• Lawful bases: Performance of contract, legitimate interests, legal obligations, and consent (as detailed above).
• EEA/UK transfers: Adequacy decisions or Standard Contractual Clauses apply for transfers to non-EEA/UK countries, including the United States.
• Rights and timelines: Access, rectification, erasure, restriction, objection, and portability requests will be addressed within thirty (30) calendar days. A nominal fee may be charged where permitted by law for excessive or manifestly unfounded requests.
• Complaints: Individuals may lodge a complaint with a competent supervisory authority in the EEA/UK in addition to contacting us.

California “Shine the Light”

California residents may request information about disclosures of certain categories of personal information to third parties for their direct marketing, if any, once per year free of charge.

The Services are not intended for individuals under the age of thirteen (13). If it is learned that data has been collected from someone under 13 years of age, access will be terminated and the data will be deleted.

If you believe a child under 13 years of age has provided us with identifiable personal data, please contact us at legal.hyperlinkinfosystem@gmail.com and we will take steps to remove such information.

This Policy may be updated from time to time. The "Last Updated" date will reflect changes. For material changes, reasonable efforts will be made to notify via in-app notice or email if available. Continued use of the Services after changes indicates acceptance.

Please contact us via email at legal.hyperlinkinfosystem@gmail.com with the subject line "Privacy Policy of Route Planning App."